Frequently Asked Questions

Everything you need to know about shopping with Aykaa

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and with all tags attached to be eligible for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Which payment methods do you accept?

Aykaa accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Currently, we ship to select international destinations. Shipping costs and delivery times vary by country and are calculated at the checkout stage.

How do I ensure I am choosing the right size?

Each product page features a detailed size guide. We recommend comparing these measurements to your own to ensure the perfect fit before placing an order.